NIHAO Cultural Arts Center saves hours a week scheduling, onboarding, and paying employees

Rippling’s scheduling tool allows NIHAO to manage shifts across every site with fewer headaches and better visibility. In preparation for a new school year, Lucy set up five different location schedules in less than 30 minutes. 

Neither employees nor administrators have to look in multiple places to view time off and shifts across locations. “Ever since we switched to Rippling, we’ve been able to have everything aligned, whether it’s time off or when employees are at which location,” Lucy said. “It’s been a lot smoother and easier for employees to open one app to look at their schedule and clock in and out of work.”

According to Fong, Rippling helps the center keep better track of any scheduling updates. “Changes are easier to communicate when they’re made in one place, versus trying to mix and match from various places,” he said. “Rippling gave us a bird’s eye view to help us manage multiple employees in multiple locations.”

Rippling also saved NIHAO time on administrative onboarding work. “We don’t have as many hours dedicated to manual tasks that accompany hiring and maintaining information in the HRIS,” Fong said. 

For instance, it used to take up to two hours for the center to create email addresses for new employees and manually assign them to their needed Google Groups. With Rippling, it only takes a minute or two, since NIHAO configured the system to automatically handle these tasks after a couple clicks. 

Rippling also reduced NIHAO’s need to meet with employees to discuss onboarding to-dos. “With ADP, we had to schedule a one hour call with about 60 percent of the employees to go through everything—the forms you need to complete and whatnot,” Fong said. “Now, I would say we need to do that for about five percent of the employees.” And since NIHAO also uses Rippling’s Learning Management System, the center can set up the course builder to pre-record trainings, so existing team members don’t spend time conducting how-to sessions for every new hire. 

According to Fong, Rippling allows NIHAO to run payroll in less time and with more flexibility. “If an employee leaves or we forget something and just need to make little adjustments, those are a lot easier within Rippling versus ADP,” he said. The system also reduced manual work. Paying employees used to take six hours—sometimes longer if there were any issues due to long hold times with ADP’s customer support. With Rippling, pay runs now only take two hours.